The report covers ICT applications in health, education, participatory democracy and environmental movements. ICT is identified as both a production sector as well as an enabler of development, and informative case studies are drawn of specific projects in action (Pride Africa microfinance, Grameen village payphones, Infocentros telecentres) as well as notable national ICT strategies (from Brazil, Costa Rica, Estonia, India, Malaysia, South Africa, Tanzania).
These findings, at both the micro and national level, highlight the need for a framework for a country's ICT strategy that should focus on infrastructure, human capacity, enterprise culture, and local content and applications. Solutions should also be realistic, flexible and sensitive to local conditions, should have local participation, and must be backed by political will at the highest level. These can then ignite a virtuous circle of sustainable social and economic development-"a development dynamic."

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